terms and condition

Last Updated: June 17, 2024

Welcome to loftyle hair care (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website, products, and services. By accessing our website and purchasing products, you agree to comply with these terms. Please read them carefully.



Quality and Certifications

We prioritize quality and safety. All loftyle products are manufactured in certified facilities that adhere to strict industry standards and undergo third-party testing to ensure purity, safety, and consistency.

If you are not fully satisfied with your purchase, we offer refunds or exchanges in accordance with our Returns and Refund Policy.

Returns and Refund Policy

We accept product returns under the following conditions:
    
Return Period: You may return an item within 14 days of receipt.
Product Condition: Products must be unused, unopened, and in their original packaging.
Dissatisfaction Policy: If you are dissatisfied with your product, please contact our Customer Support team to resolve the issue.

Return Process:
    •    Contact us at info@loftyle.com to initiate a return.
    •    Refunds or exchanges will be processed once the product is returned and inspected, ensuring compliance with the above conditions.
Shipping Policy

We offer free shipping on all orders.
    •    Delivery Time: Orders are delivered within 6-9 business days from the date of processing.
    •    Orders are typically processed within 1-2 business days.

Delivery times are approximate and may vary due to external factors beyond our control.

Product Use and Responsibility

loftyle are designed to support focus, memory, and mental clarity. Individual results may vary, and it is the customer’s responsibility to ensure the product aligns with their personal needs.

By purchasing and using loftyle products, you acknowledge that you are responsible for proper use of the product as outlined on the packaging.

Intellectual Property

All content on our website, including text, graphics, logos, and product descriptions, is the property of loftyle. Unauthorized use or reproduction of this content is strictly prohibited.

Modifications

We reserve the right to update these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website.

Contact Us

For any questions, concerns, or issues regarding our Terms and Conditions or products, please contact us:
    •    Email: info@loftyle.com